Report a Database Problem

If you cannot access one of the New York State Library's databases or the database is not working properly, you may want to reference our Known Issues. If this information did not help, please tell us about the problem:

What resource(s) were you trying to access?

Database Name:
Journal Name:
Describe the problem, as completely and specifically as possible.
Were you able to access any other databases during this session?
Have you used our online databases in the past from an offsite location?
If you have used the databases in the past, were you able to access this particular database/journal then?
What browser were you using?
Other specify:
When did the problem occur?
Approximate time:
If you provide your name and e-mail address, we will follow up to let you know when the problem has been resolved (or to request more information).
Submitted by:
E-mail address:


Last Updated: May 4, 2017