Emails are answered in the order in which they are received. Please do not resend your email as multiple submissions will significantly slow down the response time.
In order for the Office of Teaching Initiatives to better answer your questions, please follow the steps below.
1. If the subject of your inquiry is “fingerprint” related, please contact the Office of School Personnel Review and Accountability (OSPRA) using the contact information found on this OSPRA web page titled “Fingerprinting Process from Start to Finish”. http://www.highered.nysed.gov/tcert/ospra/fpprocess.html
2. If the subject of your inquiry is related to “access” to your TEACH account, please contact TEACH HELP using the Report Problem(s) Using the TEACH Online System form on this TEACH HELP web page titled “Report Problem(s) Using the TEACH Online System”. https://secureforms.nysed.gov/ohe/tcert/technical.cfm
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